Quality & Business Excellence Services

True Quality Certifications Pvt. Ltd. delivers specialized assessment and audit services that promote quality excellence, regulatory compliance, operational efficiency, and sustainable business practices. As a Quality Council of India (QCI) empanelled organization for MSME Sustainable (ZED) Certification and a recognized Hygiene Rating Audit Agency, we support organizations in achieving higher standards of quality, food safety, sustainability, and continual improvement. Our services help businesses strengthen governance frameworks, improve operational performance, enhance stakeholder confidence, and demonstrate commitment to excellence across their operations.

MSME Sustainable (ZED) Certification & Surveillance

Assessment True Quality Certifications Pvt. Ltd. is empanelled by the Quality Council of India (QCI) for Assessment, Certification, and Surveillance Assessment of Micro, Small, and Medium Enterprises (MSMEs) under the MSME Sustainable (ZED) Certification Scheme. The scheme, launched by the Ministry of MSME, Government of India, promotes the principles of “Zero Defect, Zero Effect” by encouraging quality manufacturing practices, operational excellence, resource efficiency, environmental responsibility, and sustainable business growth. Our qualified assessors conduct independent evaluations across Bronze, Silver, and Gold certification levels through desktop verification, document review, onsite assessments, and surveillance assessments. The assessment process enables MSMEs to identify improvement opportunities, strengthen quality systems, enhance productivity, reduce wastage, improve environmental performance, and build competitiveness in domestic and international markets. Through our structured assessment approach, we support MSMEs in their journey towards sustainable manufacturing excellence and continual improvement.

Hygiene Rating Audit Agency (HRAA)

True Quality Certifications Pvt. Ltd. is recognized by the Quality Council of India (QCI) as a Hygiene Rating Audit Agency (HRAA) for conducting independent hygiene rating assessments of food business establishments. Hygiene Rating serves as a valuable benchmark for evaluating food hygiene and safety practices, enabling food businesses to demonstrate their commitment to maintaining high standards of sanitation, food handling, and consumer safety. Our assessment services are designed for restaurants, hotels, catering units, food courts, institutional kitchens, food processing facilities, and other food service establishments. Assessments are conducted against established hygiene and food safety requirements, covering critical aspects such as food handling practices, cleanliness and sanitation, infrastructure, pest control, personal hygiene, waste management, and operational controls. The hygiene rating provides customers with greater confidence while helping businesses strengthen compliance, improve operational performance, and enhance their reputation in the marketplace.